FAQ

  • GENERAL QUESTIONS, KITCHEN INSTALLATION – WHO DOES WHAT?
    1. IKEA
    Initial service scheduler, product supplier, product delivery.

    2. CUSTOMER

    Responsible for measurements, planning and order of IKEA kitchen cabinets and worktops.

    3. G10 DESIGN BUILD
    Assembles and installs your IKEA kitchen cabinets and worktops. If you would rather us to visit your home and take measurements of your space before you plan your kitchen, a measurement appointment could be scheduled at an additional cost.

  • KITCHEN INSTALLATION QUESTIONS
    1. HOW IS YOUR INSTALLATION PRICING DETERMINED?
    Our installation pricing is based on the scope of work required, and not timing.

    2. HOW QUICKLY CAN I SCHEDULE MY INSTALLATION?

    Once you have finished your kitchen plans through the IKEA Planning Tool, your project will typically take between 
    3-5 weeks to arrive at the installation phase, as our lead times often match the progression of your project.

    3. WILL YOU INSTALL MY CABINET LIGHTING?
    Our team will mount IKEA lights to IKEA cabinets and also run the wires to the appropriate outlet.
    Please note that a professional electrician is responsible for preparing your electrical outlets etc. prior to the scheduled installation by us, and for connecting the lighting after your cabinets have been installed to ensure your lights are functional.

    4. SHOULD MY FLOORING BE INSTALLED BEFORE OR AFTER MY CABINETS?
    Generally, most flooring (tile, nail-down, glue-down, and vinyl) can be installed before the cabinets.
    All floating floors, however, should be done after the cabinets.

    5. WHEN WILL THE INSTALLERS ARRIVE ON THE DAY OF INSTALLATION?
    In general, our crews arrive between 8 AM and 10 AM on the first day of your scheduled install.

    6. CAN G10 DESIGN BUILD PICK UP AND DELIVER MY KITCHEN CABINETS AND WORKTOPS FROM IKEA?
    Yes, we offer pick-up and delivery of your IKEA kitchen cabinets and worktops.  
    This delivery service will be individually quoted.

  • GENERAL QUESTIONS – DESIGN SERVICES
    1. WHAT IS YOUR DESIGN PHILOSOPHY?
    Utilizing natural systems as inspiration and new technologies as tool set, we work toward architecture that expresses the environmental strategies in the form and spaces of the building, where form and space are derived from a perspective of sustainability. Our goal is to establish a long-term relationship with each and every client. To achieve this goal, all work is performed in a professional manner that delivers a product that meets and/or exceeds set expectations.

    2. WHAT CAD SOFTWARE DO YOU USE?
    We create drawings in the software specified by the client, utilizing either AutoCAD, Revit, Solidworks or other BIM/3D software.

    3. WHAT IS A TYPICAL PROCESS FOR YOUR DESIGN SERVICES?
    – Potential work, along with standard requirements, is delivered to us by email for review and pricing.
    – The work is reviewed and any questions are noted at this time.
    – A written proposal that contains pricing and a time of completion estimate is returned to the client for their review and approval.
    – Upon approval a project manager is assigned to the project.
    – The project manager will be the primary contact and will supervise the drafting required.
    – All work is reviewed for standard compliance and errors by the project manager.
    – A preliminary set of drawings in PDF will be electronically provided for review and comments.
    – Drawings will be revised as directed by client.
    – Final drawings (PDF and CAD files) will be electronically shipped per client’s requirements.

    4. HOW MUCH WILL IT COST?

    Since every project is different, a written proposal is provided prior to the start of each project. Once a relationship is established, the client at their discretion can opt for an hourly fee, as this is typical among many of our repeat clients.

    5. IS THERE A MINIMUM CHARGE?
    Yes, our minimum charge for a first time client is $200. There is no minimum charge for established clients.